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Careers
About this position
As the first point of contact for clients, the Web Support Coordinator manages incoming requests, coordinates web projects, and keeps communication clear and organized. You'll also handle day-to-day website updates and support our busy design and development team to keep work moving smoothly.
Requirements
- You're a people person. You're helpful, friendly, and genuinely enjoy helping others
- You have a passion for digital technologies
- Strong communication skills (written and verbal)
- Excellent organization and time management; able to juggle multiple requests
- Strong interpersonal skills and a client-first mindset
- Proactive and resourceful—able to spot issues and take initiative
- Comfortable working independently and collaboratively
Qualifications
- 2+ years coordinating or supporting web projects
- 2+ years in a client support / client services role
- 2+ years working with CMS platforms (e.g. WordPress)
Assets (Nice to Have)
- Experience using AI tools to support research, writing, or troubleshooting
- Adobe Creative Suite experience
- Google Analytics experience
Additional details
- Hours of work: 8:30am – 4:30pm
- Hybrid in-office and work-from-home scheduling
- Strong acceptance and understanding of work-life balance
Want to join the team?
Please send us your resume and cover letter. RKD would like to thank all applicants, however only those who qualify for an interview will be contacted. RKD is an equal opportunity employer.